Relay.
Good conversations, connected.
A concept for connecting customer questions to the right answer or person.
Self-contained design exploration. No client relationship or delivered results are claimed.relay®
DESIGN CONCEPT / NOT CLIENT WORKGood conversations, connected.THE DIRECTIONDesigned around
Designed around
a clear purpose.
An assistant experience with knowledge retrieval, visible handoff points, and a review queue for the support team.
01
Knowledge assistant interface
02
Human escalation workflow
03
Conversation review workspace
Have a similar idea?
We can shape a real scope around your audience, product, and priorities.
Start your brief